Debt collection -- Attempts to collect debt not owed -- Complaint #9149079
Complaint Overview
Complaint ID: 9149079
Company: Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis
Product: Debt collection
Sub-Product: Rental debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: California
ZIP Code: XXXXX
Date Received: 2024-05-31T12:00:00-05:00
Date Sent to Company: 2024-05-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I inquired about renting an apartment at XXXX XXXX XXXX at XXXX XXXX XXXX XXXX XXXX, CA XXXX in XXXX. After providing my personal information I decided not to submit the application because I did not wish to proceed. I called the Leasing Company to inform them of my decision. The leasing company manually submitted my application on their end without my authorization and asked for {$550.00}. I refused to provide payment information and informed them I did not want the apartment anymore. This account was sold to Columbia Debt Recovery LLC DBA Genesis in XXXX. The total amount they are trying to collect including interest is {$570.00}. The collection agency made many calls to me, my work place and my family. They sent the account to collection and materially negatively impacted my credit. XXXX XXXXXXXX XXXX is a subsidiary of XXXX who lost a class action lawsuit in CA for violating California Civil Code 1950.6 in their practice of charging exorbitant amounts for apartment application fees XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX )
Frequently Asked Questions
What is Complaint #9149079 about?
Complaint #9149079 was filed against Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-05-31T12:00:00-05:00.
How did Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis?
Yes, visit the Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis company profile at readthecomplaint.com/company/rowland-avenue-management-inc-a-ka-columbia-debt-recovery-llc-d-b-a-genesis to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.