Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #9148640
Complaint Overview
Complaint ID: 9148640
Company: Broker Solutions, INC.
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
Sub-Issue: Delays in the application process
State: Pennsylvania
ZIP Code: 19601
Date Received: 2024-05-31T12:00:00-05:00
Date Sent to Company: 2024-06-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX, took my info, failed to review or pass it over to underwriting, made me lose multiple opportunities due to not doing her job. She prides herself of her XXXX - XXXX hour turnaround time, it has been nearly XXXX weeks since I engaged her
Frequently Asked Questions
What is Complaint #9148640 about?
Complaint #9148640 was filed against Broker Solutions, INC. regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2024-05-31T12:00:00-05:00.
How did Broker Solutions, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Broker Solutions, INC.?
Yes, visit the Broker Solutions, INC. company profile at readthecomplaint.com/company/broker-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.