Credit card -- Credit monitoring or identity theft protection services -- Complaint #9148528
Complaint Overview
Complaint ID: 9148528
Company: Navy Federal Credit Union
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Credit monitoring or identity theft protection services
Sub-Issue: Billing dispute for services
State: Texas
ZIP Code: 77493
Date Received: 2024-05-31T12:00:00-05:00
Date Sent to Company: 2024-05-31T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am requesting for Navy Federal to send me statements.However, they have not sent me any statements in the mail. At this point I requesting that Navy Federal cease and desist communication due to the fact. That I've never received a statement through the mail.I also feel that I am being discriminated which is causing me harm. Lack of sleep and Financial hardship. I feel like this is part of an extortion is illegal.It is a federal offense.
Frequently Asked Questions
What is Complaint #9148528 about?
Complaint #9148528 was filed against Navy Federal Credit Union regarding Credit card specifically about Credit monitoring or identity theft protection services. It was received by the CFPB on 2024-05-31T12:00:00-05:00.
How did Navy Federal Credit Union respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Navy Federal Credit Union?
Yes, visit the Navy Federal Credit Union company profile at readthecomplaint.com/company/navy-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.