Checking or savings account -- Managing an account -- Complaint #9137194
Complaint Overview
Complaint ID: 9137194
Company: Capitalj INC. DBA Juno
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: California
ZIP Code: 95404
Date Received: 2024-05-29T12:00:00-05:00
Date Sent to Company: 2024-06-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have an account with Juno, which is partnered with XXXX, XXXX XXXX # XXXX. I am currently unable to access any of my funds either through cards ( credit/debit ) or through XXXX transfers. This was my primary bank, so this has completely disrupted my ability to pay for my day-to-day bills and expenses. I am asking that the XXXX do everything in their power to re-enable access to mine and all other XXXX customer accounts ASAP.
Frequently Asked Questions
What is Complaint #9137194 about?
Complaint #9137194 was filed against Capitalj INC. DBA Juno regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-05-29T12:00:00-05:00.
How did Capitalj INC. DBA Juno respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Capitalj INC. DBA Juno?
Yes, visit the Capitalj INC. DBA Juno company profile at readthecomplaint.com/company/capitalj-inc-dba-juno to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.