Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #9120281
Complaint Overview
Complaint ID: 9120281
Company: Wells Fargo & Company
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
Sub-Issue: Application denials
State: Montana
ZIP Code: 597XX
Date Received: 2024-05-28T12:00:00-05:00
Date Sent to Company: 2024-05-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
In early 2010 we were improperly denied mortgage loan modification after being strung along for months which led to wrongful foreclosure of our home, sale at auction and being served with cash for keys while being told there was nothing we could do about it. I came across the article that said Wells Fargo Bank was having to pay back customers that they had done this to.
Frequently Asked Questions
What is Complaint #9120281 about?
Complaint #9120281 was filed against Wells Fargo & Company regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2024-05-28T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.