Student loan -- Incorrect information on your report -- Complaint #9109795

Complaint Overview

Complaint ID: 9109795

Company: Nelnet, INC.

Product: Student loan

Sub-Product: Federal student loan servicing

Issue: Incorrect information on your report

Sub-Issue: Account status incorrect

State: Georgia

ZIP Code: 30344

Date Received: 2024-05-27T12:00:00-05:00

Date Sent to Company: 2024-05-28T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Student Loans being reported is in violation of the Family Educational Rights and Privacy Act. Upon signing up for student loans, they said they would not provide transaction history to any third party companies.

Frequently Asked Questions

What is Complaint #9109795 about?

Complaint #9109795 was filed against Nelnet, INC. regarding Student loan specifically about Incorrect information on your report. It was received by the CFPB on 2024-05-27T12:00:00-05:00.

How did Nelnet, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.

Can I see other complaints against Nelnet, INC.?

Yes, visit the Nelnet, INC. company profile at readthecomplaint.com/company/nelnet-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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