Credit card -- Trouble using your card -- Complaint #9103569
Complaint Overview
Complaint ID: 9103569
Company: Onemain Finance Corporation
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Trouble using your card
Sub-Issue: Can't use card to make purchases
State: Texas
ZIP Code: 770XX
Date Received: 2024-05-26T12:00:00-05:00
Date Sent to Company: 2024-05-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to dispute a charges of {$1200.00} to my credit card number ending in # XXXX. The statement is in error According to 15 USC 1666d and is showing a positive balance. I am requesting that the error be corrected, that any finance or other charges related to the disputed amount be credited to my account, and that I get an accurate statement.
Frequently Asked Questions
What is Complaint #9103569 about?
Complaint #9103569 was filed against Onemain Finance Corporation regarding Credit card specifically about Trouble using your card. It was received by the CFPB on 2024-05-26T12:00:00-05:00.
How did Onemain Finance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Onemain Finance Corporation?
Yes, visit the Onemain Finance Corporation company profile at readthecomplaint.com/company/onemain-finance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.