Debt collection -- Took or threatened to take negative or legal action -- Complaint #9103446

Complaint Overview

Complaint ID: 9103446

Company: Bread Financial Holdings, INC.

Product: Debt collection

Sub-Product: Medical debt

Issue: Took or threatened to take negative or legal action

Sub-Issue: Sued you without properly notifying you of lawsuit

State: North Dakota

ZIP Code: 58102

Date Received: 2024-05-26T12:00:00-05:00

Date Sent to Company: 2024-05-28T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XXXXXXXX XXXX. They call more than once a day, this time XXXX XXXX called, left a message on voicemail and recommended I get an attorney. XXXX XXXX phone number did not appear on my caller identification except as Unknown. Her phone call was recorded at XXXX XXXX. Sunday, XX/XX/2024 ; the second phone call and voicemail received at XXXX XXXX. Sunday, XX/XX/2024, from phone number ( XXXX ) XXXX for the call to be returned to ( XXXX ) XXXX. No name mentioned. Honestly, this account is on a payment plan and promise to pay, with the payment due just after the first of XX/XX/2024. I have threatened to sue, since they have treated me first. This is abuse, as I used to work in collections and skip tracing. The supervisor, XXXX, ( male ) asked me if I just threatened to XXXX XXXX, which I said no and I have a witness to that phone call. FTC, Im well aware that collectors are under the XXXX ( so to speak ) to get accounts paid and current. However, stepping over the line isnt legal. This account will be paid in a timely basis, but I am restricting all calls to only one per day, otherwise their number will be blocked and my voicemail turned off.

Frequently Asked Questions

What is Complaint #9103446 about?

Complaint #9103446 was filed against Bread Financial Holdings, INC. regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2024-05-26T12:00:00-05:00.

How did Bread Financial Holdings, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Bread Financial Holdings, INC.?

Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

Related Pages