Checking or savings account -- Opening an account -- Complaint #9094187
Complaint Overview
Complaint ID: 9094187
Company: TD Bank US Holding Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Unable to open an account
State: Maine
ZIP Code: 047XX
Date Received: 2024-05-24T12:00:00-05:00
Date Sent to Company: 2024-05-24T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
On or around the XXXX XXXX XXXX I tried to open a checking account for XXXX XXXX at TD Bank in XXXX, Maine for a business. It's called XXXX XXXX XXXX, XXXX. I provided all information required and a check from the State of Maine for around {$5300.00} more or less. After that. Nothing. The bank manager said that the social security number I provided was " wrong '' and that I would not be able to access the money inside the newly created account. The check cleared however and almost month later, yesterday the XXXX XXXX XXXX, a statement was received that the funds were available at the bank. When I went there, they again told me that I was not being allowed access to the funds. At this point I threw up my hands and told her to close out the account and give me a check for the money they have from the State of Maine. She then denied having them and when I told her about the statement she said it must be wrong. How do I get my money back and how do I " un-cancel '' my Social Security number? Am I being de-banked ''? Is debanking lawful? How can I prevent this from occurring in the future?
Frequently Asked Questions
What is Complaint #9094187 about?
Complaint #9094187 was filed against TD Bank US Holding Company regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2024-05-24T12:00:00-05:00.
How did TD Bank US Holding Company respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against TD Bank US Holding Company?
Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.