Checking or savings account -- Managing an account -- Complaint #9094110
Complaint Overview
Complaint ID: 9094110
Company: Groundfloor Finance INC.
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Connecticut
ZIP Code: 064XX
Date Received: 2024-05-24T12:00:00-05:00
Date Sent to Company: 2024-05-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
Hello my name is XXXX XXXX and Ive already made a complain here and I really want to know how I will get back my money from this company call Groundfloor finance inc. they still have my XXXX and they are talking about suspected fraud after they ask me for my id and everything and i send them its because they dont want to get back my money. I need back my money because they have it and they cant have my money forever and not giving me back so Im writing this to let you guys know how can I get back my money because I need it back?
Frequently Asked Questions
What is Complaint #9094110 about?
Complaint #9094110 was filed against Groundfloor Finance INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-05-24T12:00:00-05:00.
How did Groundfloor Finance INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Groundfloor Finance INC.?
Yes, visit the Groundfloor Finance INC. company profile at readthecomplaint.com/company/groundfloor-finance-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.