Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #9093700
Complaint Overview
Complaint ID: 9093700
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Florida
ZIP Code: 33025
Date Received: 2024-05-24T12:00:00-05:00
Date Sent to Company: 2024-05-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am formally filing a formal complaint against XXXX XXXX regarding an issue with the reported balance on my account. Attached to this letter is a document provided by XXXX XXXX, which indicates a balance of {$1300.00}. However, my records and recent statements from XXXX XXXX consistently show a significantly higher balance of $ XXXXThis discrepancy is deeply concerning to me as it has the potential to impact my financial standing and may result in unnecessary fees or penalties. Despite my attempts to address this issue with XXXX XXXX directly, I have been unable to obtain a satisfactory resolution .I have made every effort to reconcile my records with those provided by XXXX XXXX, but the disparity remains unresolved. It is my belief that there may be an error in the reporting or calculation of my account balance on their part.
Frequently Asked Questions
What is Complaint #9093700 about?
Complaint #9093700 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-05-24T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.