Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #9087586
Complaint Overview
Complaint ID: 9087586
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Texas
ZIP Code: 77093
Date Received: 2024-05-23T12:00:00-05:00
Date Sent to Company: 2024-05-23T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Thank you for correcting some of the misleading information on my credit file. However, I am not satisfied that your review fully complies with the guidelines of the Fair Credit Reporting Act. There are still items that require proper action to ensure the highest accuracy of my credit file. Therefore, I am requesting a further investigation of the following items : ( 1 ) XXXX XXXXXXXXXXXX XXXX XXXX XXXX The reported number of late payments is incorrect. I have never missed a payment. Please update this information immediately. ( 2 ) XXXX XXXX XXXX XXXX XXXX According to my records, this account was consistently paid on time, and I never missed a payment. Please update this information promptly. ( 3 ) XXXX XXXX XXXX XXXX XXXX The reported number of late payments is incorrect. I have never missed a payment. Please update this information immediately. ( 4 ) XXXX XXXX XXXX XXXX XXXX XXXX According to my records, this account was consistently paid on time, and I never missed a payment. Please update this information promptly. If your investigation can not verify the accuracy of the information I believe to be incorrect, please update it immediately. Additionally, please provide a description of the procedure used to determine the accuracy and completeness of the information to my address provided.
Frequently Asked Questions
What is Complaint #9087586 about?
Complaint #9087586 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-05-23T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.