Credit reporting or other personal consumer reports -- Problem with fraud alerts or security freezes -- Complaint #9077508
Complaint Overview
Complaint ID: 9077508
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with fraud alerts or security freezes
State: Georgia
ZIP Code: 30083
Date Received: 2024-05-22T12:00:00-05:00
Date Sent to Company: 2024-05-22T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
TransUnion XXXX XXXX continue to violate federal consumer protection laws. You are required to do a reasonable investigation. I continually ask for the proof they have completed such investigation to validate the account listed as XXXX XXXX. They instead keep sending the same generic response with no evidence to support their claim. It is my belief they both are violating the law by not doing an investigation at all or my simple request for proof of such verification done should be honored. Since they have had 2 separate occasions to provide me with documentation for their claims this is my final and last attempt. If you do not have the paperwork to back up your claims then I kindly request you delete this collection or please go ahead and pay the arbitration cost as outlined in your service agreement so I may pursue my claims and recover damages you are causing me.
Frequently Asked Questions
What is Complaint #9077508 about?
Complaint #9077508 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with fraud alerts or security freezes. It was received by the CFPB on 2024-05-22T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.