Credit reporting or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #9043380
Complaint Overview
Complaint ID: 9043380
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-Issue: Problem getting your free annual credit report
State: California
ZIP Code: 908XX
Date Received: 2024-05-18T12:00:00-05:00
Date Sent to Company: 2024-05-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Since approximately XXXX, I have been unable to access my weekly report on www.annualcreditreport.com. While I can receive my XXXX report on the site, I am directed to order my XXXX and XXXX reports over the phone or via mail, which is not how the weekly report service is supposed to function. This is making it very difficult to access my information. I am a victim of identity theft and recently had another incident where my banking information was compromised. It is crucial for me to have consistent access to my credit reports as promised. Being blocked for multiple weeks has heightened my anxiety, as I constantly worry about further breaches. This situation violates the Fair Credit Reporting Act ( FCRA ), especially since I have found numerous incorrect entries on my reports each time, I have accessed them.
Frequently Asked Questions
What is Complaint #9043380 about?
Complaint #9043380 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2024-05-18T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.