Mortgage -- Trouble during payment process -- Complaint #9042863
Complaint Overview
Complaint ID: 9042863
Company: Huntington National Bank, The
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
Sub-Issue: Escrow, taxes, or insurance
State: Georgia
ZIP Code: 30504
Date Received: 2024-05-18T12:00:00-05:00
Date Sent to Company: 2024-05-18T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
We received an annual escrow analysis/escrow account disclosure statement showing that our escrow payments would increase from {$2100.00} to {$2800.00}. I have spoken to associates on the phone on XX/XX/XXXX and XX/XX/XXXX to try to request information, as the projections on this disclosure show that taxes would be paid twice annually. This is not correct for our jurisdiction as taxes are only paid once, in XXXX, for both county and city taxes. I am concerned that this has caused an incorrect calculation for our payments, and such a sharp increase will cause financial strain on my family.
Frequently Asked Questions
What is Complaint #9042863 about?
Complaint #9042863 was filed against Huntington National Bank, The regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2024-05-18T12:00:00-05:00.
How did Huntington National Bank, The respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Huntington National Bank, The?
Yes, visit the Huntington National Bank, The company profile at readthecomplaint.com/company/huntington-national-bank-the to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.