Money transfer, virtual currency, or money service -- Unauthorized transactions or other transaction problem -- Complaint #9038781
Complaint Overview
Complaint ID: 9038781
Company: Block, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Unauthorized transactions or other transaction problem
State: Illinois
ZIP Code: 60612
Date Received: 2024-05-17T12:00:00-05:00
Date Sent to Company: 2024-05-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX were fraudulently used on cash app in an account that doesnt belong to me I reported it to my bank and my bank denied the claim! Cash app couldnt find the account using my information so they said report it to my bank now Im out of almost {$10000.00}
Frequently Asked Questions
What is Complaint #9038781 about?
Complaint #9038781 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Unauthorized transactions or other transaction problem. It was received by the CFPB on 2024-05-17T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.