Checking or savings account -- Problem caused by your funds being low -- Complaint #9038772
Complaint Overview
Complaint ID: 9038772
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Problem caused by your funds being low
Sub-Issue: Overdrafts and overdraft fees
State: South Carolina
ZIP Code: 29229
Date Received: 2024-05-17T12:00:00-05:00
Date Sent to Company: 2024-05-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Wellsfargo have charged me over {$300.00} in overdraft fees over the last few months and Im currently on short term XXXX and payment is only enough for basic necessities but Im short on basic necessities due to all these fees. I have told them not to pay anything submitted if funds are not available. I have reached out to them on several occasions requesting a reimbursement on these fees and they have declined due to company policies. I will close the account if we cant come to a resolution on this. I need every penny of my benefits and now being left to decide between food or paying my bills.
Frequently Asked Questions
What is Complaint #9038772 about?
Complaint #9038772 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2024-05-17T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.