Credit card -- Getting a credit card -- Complaint #9038190
Complaint Overview
Complaint ID: 9038190
Company: Atlanticus Services Corporation
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened without my consent or knowledge
State: Maryland
ZIP Code: 21220
Date Received: 2024-05-17T12:00:00-05:00
Date Sent to Company: 2024-05-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have received several emails from this company, Fortiva, about a credit card that I did not open. They are now indicating that charges were made on the credit card and that I have a payment due. On XX/XX/XXXX, I informed the company that this was not my account and requested that they send a notice to me with verification that this was a valid account. I received no response. I filed disputes with XXXX and XXXX on XX/XX/XXXX.
Frequently Asked Questions
What is Complaint #9038190 about?
Complaint #9038190 was filed against Atlanticus Services Corporation regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2024-05-17T12:00:00-05:00.
How did Atlanticus Services Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Atlanticus Services Corporation?
Yes, visit the Atlanticus Services Corporation company profile at readthecomplaint.com/company/atlanticus-services-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.