Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #9029081
Complaint Overview
Complaint ID: 9029081
Company: East West Bank
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: California
ZIP Code: 93103
Date Received: 2024-05-16T12:00:00-05:00
Date Sent to Company: 2024-05-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Currently a firm called XXXX XXXX XXXX XXXX contacted me and said they have recovered my funds.But they want a {$1000.00} deposit before they can return some of my money. This firm is supposedly in XXXX XXXX and XXXX XXXX. The person who has been speaking with me for 6 months is in XXXX The telephone number posted is XXXX XXXX XXXX XXXX is the person with a XXXX XXXX XXXX XXXX XXXX certificate to practice law, dated XXXX. I don't know how to vet this law firm because no address is listed, only a phone number a & contacts me through email & text. Person says someone goin g to contact me this coming XXXX, XX/XX/XXXX. To handle a refund to me. I don't know what they XXXX do but afraid to give my personal bank in formation. I am hoping you can give me any information as to the validity of this law firm so I don 't get scammed as second time. My initial {$400000.00} was scammed by a XXXX woman who disappeared with my funds. Reported to FBI more than a year ago but no response. Hoping to can help vet this law firm that says they ago list of names including mine from you. Is this true? If not they nature also scammers. They also supplied me with a certificate from you saying they weren't approved to recover funds from trading, crypto, etc. Can you verify this XXXX XXXX is what I need from you.
Frequently Asked Questions
What is Complaint #9029081 about?
Complaint #9029081 was filed against East West Bank regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2024-05-16T12:00:00-05:00.
How did East West Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against East West Bank?
Yes, visit the East West Bank company profile at readthecomplaint.com/company/east-west-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.