Debt collection -- Communication tactics -- Complaint #9010782
Complaint Overview
Complaint ID: 9010782
Company: Enova International, INC.
Product: Debt collection
Sub-Product: I do not know
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Florida
ZIP Code: 34698
Date Received: 2024-05-14T12:00:00-05:00
Date Sent to Company: 2024-05-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Im getting repeated phone calls from a XXXX XXXX collector I don't recognize. Or Know that I owe a debt to. The Company has not been leaving voice mail messages as I let it go to voice mail. They did finally send me a SMS message that stated this : " XXXX XXXX Please Contact XXXX immediately in regards to your CASHNET account that has been placed in our office. This is an urgent Manner ; please contact us for settlement or new payment arrangement offers. Please call XXXX Refer to XXXX. This communicate is from a debt collector. Text STOP to opt out. " Sent SMS on XX/XX/year>.
Frequently Asked Questions
What is Complaint #9010782 about?
Complaint #9010782 was filed against Enova International, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2024-05-14T12:00:00-05:00.
How did Enova International, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Enova International, INC.?
Yes, visit the Enova International, INC. company profile at readthecomplaint.com/company/enova-international-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.