Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #9010700
Complaint Overview
Complaint ID: 9010700
Company: Chime Financial INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Georgia
ZIP Code: 306XX
Date Received: 2024-05-14T12:00:00-05:00
Date Sent to Company: 2024-05-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/year> I received my federal refund on chime ; because I use chime for my refund every year until they kept closing my dispute for over {$1300.00} being taken from my account on XX/XX/year> an sent to a cashapp I dont have access to and that I have never seen. I put in many disputes I even sent proof of everything, police report and all. The policy is that if they arent done with your dispute in a number of days you get credit on your account. After having submitted sooo many disputes an them being closed the same day which I forgot to mention, they finally stopped denying them the same day an on the XXXX day of my submitted dispute they still werent done investigating even with all the proof they had they prolonged. So the next day I called an explained it was over XXXX days the policy is I would get credit on my account, not only did they deny that for me they are promoting false advertising because I didnt receive any credit and till this day my account was completely scammed of {$1300.00}. I have XXXX kids I never got that money back.
Frequently Asked Questions
What is Complaint #9010700 about?
Complaint #9010700 was filed against Chime Financial INC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2024-05-14T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.