Checking or savings account -- Closing an account -- Complaint #9000401
Complaint Overview
Complaint ID: 9000401
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Closing an account
Sub-Issue: Funds not received from closed account
State: Colorado
ZIP Code: 80123
Date Received: 2024-05-13T12:00:00-05:00
Date Sent to Company: 2024-05-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am both the sole heir and personal representative for both XXXX XXXX and XXXX XXXX. Combing through personal effects, XXXX XXXX XXXX account XXXX XXXX was uncovered. As of XX/XX/XXXX, it had a balance of {$73000.00}. I wrote on XX/XX/XXXX to inquire about this account. Then, I followed up on XX/XX/XXXX, and XX/XX/XXXX with no response. I need to find out the status of this account. Is it active? Was it escheated? Was it closed? I closed an account for my XXXX when I had power of attorney due to his XXXX XXXX. The account did not have anywhere near this amount in XXXX and I believe this XXXX account to be different from this XXXX XXXX account. That account - growing at 5 % annually - would be about $ XXXX now. So, I am trying to find out what the status is of the above account number.
Frequently Asked Questions
What is Complaint #9000401 about?
Complaint #9000401 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2024-05-13T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.