Checking or savings account -- Closing an account -- Complaint #9000049
Complaint Overview
Complaint ID: 9000049
Company: State Employees Credit Union
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: North Carolina
ZIP Code: 275XX
Date Received: 2024-05-13T12:00:00-05:00
Date Sent to Company: 2024-05-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
North Carolina state employees credit union charged me XXXX dollars if not more in nsf fees due to their outrageous processing times and invisible money that just appears in your account. They give you your paycheck a day early but it goes in after XXXX meaning its not technically there for payments to come out. Signed up for nsf texts online and at bank. Asked that my vehicle loan come out as soon as paycheck went in. Checkings account was closed without any notice. Online access was taken away. They have been no help at all
Frequently Asked Questions
What is Complaint #9000049 about?
Complaint #9000049 was filed against State Employees Credit Union regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2024-05-13T12:00:00-05:00.
How did State Employees Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against State Employees Credit Union?
Yes, visit the State Employees Credit Union company profile at readthecomplaint.com/company/state-employees-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.