Credit card -- Trouble using your card -- Complaint #8987091
Complaint Overview
Complaint ID: 8987091
Company: American Express Company
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Trouble using your card
Sub-Issue: Credit card company won't increase or decrease your credit limit
State: Georgia
ZIP Code: 30019
Date Received: 2024-05-11T12:00:00-05:00
Date Sent to Company: 2024-05-11T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My XXXX XXXX XXXX credit card limit was decreased from {$15000.00} to {$1000.00}. There were fraudulent accounts opened on my credit report that caused my score to go down. This is not truthful to what my true creditworthiness is. I have been with the company for over 3 years now and I demand an increase back to my original {$15000.00} limit.
Frequently Asked Questions
What is Complaint #8987091 about?
Complaint #8987091 was filed against American Express Company regarding Credit card specifically about Trouble using your card. It was received by the CFPB on 2024-05-11T12:00:00-05:00.
How did American Express Company respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against American Express Company?
Yes, visit the American Express Company company profile at readthecomplaint.com/company/american-express-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.