Credit card -- Problem with a purchase shown on your statement -- Complaint #8983914
Complaint Overview
Complaint ID: 8983914
Company: Barclays Bank Delaware
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Credit card company isn't resolving a dispute about a purchase on your statement
State: California
ZIP Code: 904XX
Date Received: 2024-05-10T12:00:00-05:00
Date Sent to Company: 2024-05-10T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Complaint against Barclays bank for illegal behavior regarding a filed dispute. Company has a dispute team located in XXXX whose service is unprofessional and violates my consumer rights here. Dispute is with XXXX XXXX XXXX XXXX ( XXXX XXXX ) a CA based company. Purchased a leather sofa using a Barclays credit card. Item was delivered damaged. Contacted company who refused to replace the defective item Contacted Barclays credit card company- filed a dispute for a charge back. Barclays illegally denied the dispute -displayed unfair consumer treatment and violation of the Fair Credit Billing Act. Requested re-opening of dispute but bank refuses to act in contravention to the Act.
Frequently Asked Questions
What is Complaint #8983914 about?
Complaint #8983914 was filed against Barclays Bank Delaware regarding Credit card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2024-05-10T12:00:00-05:00.
How did Barclays Bank Delaware respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Barclays Bank Delaware?
Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.