Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #8983176

Complaint Overview

Complaint ID: 8983176

Company: Equifax, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: Texas

ZIP Code: XXXXX

Date Received: 2024-05-10T12:00:00-05:00

Date Sent to Company: 2024-05-10T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Equifax continues to send me the same documents over and over again. Stating I need to file a complaint with Identity theft, I already sent the identity theft report and drivers license and social security number to identity theft and to Eqifax. So therefore Equifax needs to fix my complaint because all of the steps have been taken care of. Thank you, XXXX XXXX

Frequently Asked Questions

What is Complaint #8983176 about?

Complaint #8983176 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-05-10T12:00:00-05:00.

How did Equifax, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Equifax, INC.?

Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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