Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #8966169
Complaint Overview
Complaint ID: 8966169
Company: Ccs Financial Services, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Was not notified of investigation status or results
State: Arkansas
ZIP Code: 725XX
Date Received: 2024-05-08T12:00:00-05:00
Date Sent to Company: 2024-05-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Company in question : CREDIT COLLECTION SERVICES- XXXX XXXX XXXX XXXX, XXXX, MA, XXXX phone # ( XXXX ) XXXX self-service.ccsusa.com AKA CREDIT COLLECTION SERVICES XXXX XXXX XXXX XXXX XXXX, XXXX, MA, XXXX ccsusa.com ALSO operating at XXXX XXXX XXXX, XXXX, MA, XXXX They have willingly furnished false and misleading information onto my consumer report to the consumer reporting agency " XXXX ''. They have posted the following information to XXXX : Original Creditor : XXXX XXXX XXXX Account Type : Open account Date Opened : XX/XX/XXXX Status Updated : XX/XX/XXXX Balance : XXXX $ Original Balance : XXXX $ This account is not open and I have requested XXXX debt verifications with the most recent being just over 30 days ago with no response. I have sent this certified mail with return receipt and they have received all XXXX separate requests from me with no replies. This is a clear violation of the FDCPA and their duties to the consumer to stop reporting to consumer reporting agencies until the debt has been validated.
Frequently Asked Questions
What is Complaint #8966169 about?
Complaint #8966169 was filed against Ccs Financial Services, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-05-08T12:00:00-05:00.
How did Ccs Financial Services, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Ccs Financial Services, INC.?
Yes, visit the Ccs Financial Services, INC. company profile at readthecomplaint.com/company/ccs-financial-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.