Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #8966050
Complaint Overview
Complaint ID: 8966050
Company: Transferwise Ltd
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other transaction problem
State: Washington
ZIP Code: 98074
Date Received: 2024-05-08T12:00:00-05:00
Date Sent to Company: 2024-05-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hello My bank account was suspended by Wise Bank. When I appealed so they informed me that the account could not be reactivated however they asked for a different bank account on my same company to transfer the stuck amount. The transfer was applied on XXXX XX/XX/year> but still, so far we have not received our amount from our other bank which is XXXX XXXXXXXX XXXX. My company name is : XXXX XXXX Account : XXXX Routing : XXXX Wires : XXXX Please kindly help us recover the amount. Regards XXXX
Frequently Asked Questions
What is Complaint #8966050 about?
Complaint #8966050 was filed against Transferwise Ltd regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2024-05-08T12:00:00-05:00.
How did Transferwise Ltd respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Transferwise Ltd?
Yes, visit the Transferwise Ltd company profile at readthecomplaint.com/company/transferwise-ltd to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.