Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #8965886

Complaint Overview

Complaint ID: 8965886

Company: Self Financial INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account information incorrect

State: Florida

ZIP Code: 342XX

Date Received: 2024-05-08T12:00:00-05:00

Date Sent to Company: 2024-05-13T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

I took out a Self Lead Credit Builder Account in 2020. XXXX took my job. This was a secured loan paid by the security of XXXX Today this company re aged it and stated on my credit specifically XXXX that I was late XXXX, XXXX this year. Causing a XXXX point drop. Called Self you only get a loop recording no human. XXXX refuses to acknowledge it, argued with me, made me for 46 minutes upload my drivers license that never worked. So Frustrating to be ripped off then sent through systems of utter buffoonery with no one held accountable. I am finally recovering this year from financial disaster and then this. Unfair! But no one cares and you have zero ability to control your own information. I jump through hoops to prove my identity but any one on a computer with a company name can ruin you day after day.

Frequently Asked Questions

What is Complaint #8965886 about?

Complaint #8965886 was filed against Self Financial INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-05-08T12:00:00-05:00.

How did Self Financial INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Self Financial INC.?

Yes, visit the Self Financial INC. company profile at readthecomplaint.com/company/self-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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