Debt collection -- Took or threatened to take negative or legal action -- Complaint #8965416
Complaint Overview
Complaint ID: 8965416
Company: Medical-Commercial Audit INC
Product: Debt collection
Sub-Product: Medical debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Threatened or suggested your credit would be damaged
State: Missouri
ZIP Code: 63146
Date Received: 2024-05-08T12:00:00-05:00
Date Sent to Company: 2024-05-08T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Subject : Complaint Regarding XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I am writing to express my deep disappointment and frustration regarding my visit to XXXX XXXX XXXX XXXX facility located at XXXX XXXX XXXX, XXXX XXXX, XXXX XXXXXXXX, on XX/XX/2022. During my visit, I specifically inquired if they accepted XXXX XXXX, to which their staff confirmed and proceeded to scan my insurance card. However, much to my surprise, I received a hefty bill of {$2700.00} after being treated. This situation has caused significant financial strain and stress. Upon realizing the discrepancy, I promptly contacted their office seeking resolution. I was informed that a supervisor would reach out to me, but two months passed without any communication. Subsequently, I reached out again, expressing my concern and requesting that my insurance be billed. The manager assured me that she would call me back, but unfortunately, I never received any follow-up. As I explained during my subsequent contact, I am in a financially vulnerable position and rely on government assistance through XXXX. If thrir front desk staff had informed me about the unavailability of XXXX acceptance, I would have sought treatment at the alternative urgent care facility located less than a mile away, which does accept XXXX. Regrettably, XXXX XXXX XXXX XXXX facility refused to bill my insurance and instead sent the bill to collections. This situation has had a significant impact on my credit and future plans. As a full-time student, I am concerned about the long-term consequences this may have on my ability to build a stable life after graduation. Given my current financial circumstances, I am unable to pay the outstanding amount, and it is disheartening that your facility is unwilling to work towards a resolution. I kindly request that you review my case and take immediate action to address this matter. It is essential for both parties to find a fair and equitable solution that will not adversely affect my credit or hinder my future prospects. I believe that a resolution can be reached through open communication and a willingness to rectify the situation. I appreciate your attention to this matter and hope for a prompt response. Please understand that resolving this issue amicably will not only benefit me but also uphold the reputation of XXXX XXXX XXXX XXXX. Thank you for your understanding and cooperation. Sincerely,
Frequently Asked Questions
What is Complaint #8965416 about?
Complaint #8965416 was filed against Medical-Commercial Audit INC regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2024-05-08T12:00:00-05:00.
How did Medical-Commercial Audit INC respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Medical-Commercial Audit INC?
Yes, visit the Medical-Commercial Audit INC company profile at readthecomplaint.com/company/medical-commercial-audit-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.