Credit card -- Advertising and marketing, including promotional offers -- Complaint #8954874
Complaint Overview
Complaint ID: 8954874
Company: Capital One Financial Corporation
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Advertising and marketing, including promotional offers
Sub-Issue: Confusing or misleading advertising about the credit card
State: California
ZIP Code: 95670
Date Received: 2024-05-07T12:00:00-05:00
Date Sent to Company: 2024-05-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
ATTN : CAPITAL ONE AUTO FINANCE XXXX XXXX XXXX XXXX XXXX Dear Sir/Madam XXXX This correspondence pertains to the application submitted on XX/XX/2024, reference no./application XXXX, for which an adverse action letter was received on XX/XX/2024. Please be informed that the adverse action offer is hereby rejected. It's imperative to note that a credit application is deemed a financial asset ( 12 CFR 360.6 ( 2 ) ), as well as self-liquidating paper ( 17 CFR 260.11b-6 ) ). Therefore, the adverse action taken is in contravention of the following regulations : 15 U.S.C. 78j, 15 U.S.C 78ff, 15 U.S. C 1691 ( a ) ( 3 ), 18 U.S.C. 241, 18 U.S.C. 242. For reconsideration, I propose an open-end consumer credit card ( 15 U.S.C. 1602 ( m ) ) with a maximum allowable as per applicable law ( 15 U.S.C. 1602 ( ) ). The balance will be reset to zero monthly through the special deposit of interest-bearing coupons associated with the itemization statement. It's important to emphasize that this instrument is a non-cash item ( 12 CFR 210.2 ( k ) ). The final offer provided is non-negotiable, and relief and remedy from default may be achieved through a servicing contract/self-liquidating paper under regulation z for a finance charge. Please note that any refusal to honor this counter-offer must be communicated via written correspondence within Five ( 5 ) calendar/business days from the receipt of this notice. This statement is conspicuously presented ; please do NOT ignore. This serves as your opportunity to rectify the situation, as well as your notice of default for the servicing of the credit application. For clarification, " You '' pertains to Capital One Financial Corporation and any of its agents, affiliates, subsidiaries, assignees, etc. Please refrain from contacting me through any means other than written correspondence. Failure to comply may result in billing. Kindly be advised that legal proceedings may be initiated if the terms outlined in this notice are dishonored. Remember, notice to the agent is notice to the principal. Notice to the principal is notice to the agent. Sincerely, XXXX XXXX This letter was sent by certified mail to the company in question in response to an adverse action sent to my home which broke multiple laws. Letter in question was recieved by the company XXXX XXXX XXXX with response. I will be taken legal action at this time against the company as stipulated in my outgoing letter to them.
Frequently Asked Questions
What is Complaint #8954874 about?
Complaint #8954874 was filed against Capital One Financial Corporation regarding Credit card specifically about Advertising and marketing, including promotional offers. It was received by the CFPB on 2024-05-07T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.