Debt collection -- Communication tactics -- Complaint #8929900

Complaint Overview

Complaint ID: 8929900

Company: Discover Bank

Product: Debt collection

Sub-Product: Credit card debt

Issue: Communication tactics

Sub-Issue: Frequent or repeated calls

State: Ohio

ZIP Code: 432XX

Date Received: 2024-05-04T12:00:00-05:00

Date Sent to Company: 2024-05-04T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Company is calling repeatedly and more than the 7 times allowed by law to collect a debt. Discover had called at least 10 times within the past seven days.

Frequently Asked Questions

What is Complaint #8929900 about?

Complaint #8929900 was filed against Discover Bank regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2024-05-04T12:00:00-05:00.

How did Discover Bank respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Discover Bank?

Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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