Checking or savings account -- Problem caused by your funds being low -- Complaint #8927420
Complaint Overview
Complaint ID: 8927420
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Savings account
Issue: Problem caused by your funds being low
Sub-Issue: Non-sufficient funds and associated fees
State: Washington
ZIP Code: 98225
Date Received: 2024-05-03T12:00:00-05:00
Date Sent to Company: 2024-05-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
Feed back to existing complaint ID ; XXXX ( XXXX XXXX Account # ... ... XXXX The Fargo Bank notified your department that all the issue with my complain is : Problem caused by my founds being low. I opened this platinum savings in XXXX of XXXX with XXXX $ on it. Frankly the Fargo Bank manager said, if I bring another XXXX $ they will give me this return rate of XX/XX/XXXX %.. So I brought it ( XXXX $ ) from another institution and then in XXXX of XXXX I had all together invested in Fargo Bank bit over XXXX XXXX And I kept that amount until XXXX of XXXX. Despite calling the Fargo Bank and going in person to them monthly, acquiring about why I am not receiving my XX/XX/XXXX % profit As we signed it. Each time Fargo Bank gave me different excuse. Just to get rid of me and to misguide me with theirs lies. After waiting about six months the Fargo bank kept promising that all will be fixed soon and I will get my profit of XX/XX/XXXX % .Until XXXX of XXXX I have received nothing from Fargo bank no profit XXXX. Then in XXXX of XXXX I withdrew the XXXX $ from Fargo bank since I was loosing my money from my previous bank and in Fargo Bank. So Again the money of XXXX $ was in Fargo in the Platinum saving from XX/XX/XXXX to XX/XX/XXXX. The Fargo Bank keep lying your Department and myself that the issue is : Low funds. I want Fargo Bank pay me back my profit from XXXX to XXXX of XXXX, XX/XX/XXXX % out of XXXX $ as We both signed for it. Thank you XXXX XXXX
Frequently Asked Questions
What is Complaint #8927420 about?
Complaint #8927420 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2024-05-03T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.