Mortgage -- Trouble during payment process -- Complaint #8927165
Complaint Overview
Complaint ID: 8927165
Company: PNC Bank N.A.
Product: Mortgage
Sub-Product: Home equity loan or line of credit (HELOC)
Issue: Trouble during payment process
Sub-Issue: Paying off the loan
State: Tennessee
ZIP Code: 37814
Date Received: 2024-05-03T12:00:00-05:00
Date Sent to Company: 2024-05-03T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
PNC refused to provide the pay off document to the title company after receiving the probate information from the will administrator.
Frequently Asked Questions
What is Complaint #8927165 about?
Complaint #8927165 was filed against PNC Bank N.A. regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2024-05-03T12:00:00-05:00.
How did PNC Bank N.A. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against PNC Bank N.A.?
Yes, visit the PNC Bank N.A. company profile at readthecomplaint.com/company/pnc-bank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.