Credit card -- Problem with a company's investigation into an existing problem -- Complaint #8898518

Complaint Overview

Complaint ID: 8898518

Company: Equifax, INC.

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Problem with a company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: Illinois

ZIP Code: 60644

Date Received: 2024-04-30T12:00:00-05:00

Date Sent to Company: 2024-04-30T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I consistently make timely payments. I'm certain of this. What I'm unsure about is why this company is reporting me as late for certain months, which shouldn't happen. According to USC 1666b, any billing error should be corrected, otherwise, they will owe me {$1000.00} for each account reporting inaccurately.

Frequently Asked Questions

What is Complaint #8898518 about?

Complaint #8898518 was filed against Equifax, INC. regarding Credit card specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-04-30T12:00:00-05:00.

How did Equifax, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Equifax, INC.?

Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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