Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #8898028
Complaint Overview
Complaint ID: 8898028
Company: Solar Mosaic LLC
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: California
ZIP Code: 92679
Date Received: 2024-04-30T12:00:00-05:00
Date Sent to Company: 2024-05-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I purchased a home in XX/XX/year> that had a solar system with a balance. I decided to assume the loan from Solar Mosaic. Solar Mosaic required me to fill out an application so they could run my credit. I filled out the application on XX/XX/year> and I received an email stating I was approved to take over the loan. On XX/XX/year> Solar Mosaic called me to tell me they made an error and needed me to fill out another application. They assured me they would not need to run my credit again and even if they did they would remove one of the inquiries. As a result of them running my credit on XX/XX/XXXX and XXXX I now have 2 inquiries.
Frequently Asked Questions
What is Complaint #8898028 about?
Complaint #8898028 was filed against Solar Mosaic LLC regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2024-04-30T12:00:00-05:00.
How did Solar Mosaic LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Solar Mosaic LLC?
Yes, visit the Solar Mosaic LLC company profile at readthecomplaint.com/company/solar-mosaic-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.