Payday loan, title loan, personal loan, or advance loan -- Credit monitoring or identity theft protection services -- Complaint #8886764
Complaint Overview
Complaint ID: 8886764
Company: Affirm Holdings, INC
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Installment loan
Issue: Credit monitoring or identity theft protection services
Sub-Issue: Billing dispute for services
State: New Jersey
ZIP Code: 08520
Date Received: 2024-04-29T12:00:00-05:00
Date Sent to Company: 2024-04-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2024, I was asked to purchase services for a fitness program from XXXX XXXX XXXX through affirm pay, and was scammed. The affirm pay signed me up for a loan of {$3000.00} in 6 installments, and after signing up for the loan, I did not receive any fulfillment of services or any products that we promised to me. Affirm pay is now holding me personally liable for the loan for products/services not delivered nor provided.
Frequently Asked Questions
What is Complaint #8886764 about?
Complaint #8886764 was filed against Affirm Holdings, INC regarding Payday loan, title loan, personal loan, or advance loan specifically about Credit monitoring or identity theft protection services. It was received by the CFPB on 2024-04-29T12:00:00-05:00.
How did Affirm Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Affirm Holdings, INC?
Yes, visit the Affirm Holdings, INC company profile at readthecomplaint.com/company/affirm-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.