Credit card -- Closing your account -- Complaint #8879727
Complaint Overview
Complaint ID: 8879727
Company: Capital One Financial Corporation
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Company closed your account
State: Ohio
ZIP Code: 45431
Date Received: 2024-04-28T12:00:00-05:00
Date Sent to Company: 2024-04-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My account was always paid on time and I would receive 30 day late payments or more sometimes and never understood why. I asked for a credit increase and everything went south from there. My account was closed without my knowledge XXXX of 2023 and I'm still being charged on my credit report.
Frequently Asked Questions
What is Complaint #8879727 about?
Complaint #8879727 was filed against Capital One Financial Corporation regarding Credit card specifically about Closing your account. It was received by the CFPB on 2024-04-28T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.