Debt collection -- Communication tactics -- Complaint #8879500
Complaint Overview
Complaint ID: 8879500
Company: Encore Capital Group INC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: California
ZIP Code: 90807
Date Received: 2024-04-28T12:00:00-05:00
Date Sent to Company: 2024-04-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
last month i recived a letter then Called MCM collection agency located XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX XXXX XXXX, CA XXXX there web address is www.midlandcredit.com there phone # is XXXX and told then that I im in the process of a XXXX XXXX bankruptcy for the amount of {$24000.00} and all my dept / ubsecured credit then gave then all my attornys contact information but they still call and send me collection letters
Frequently Asked Questions
What is Complaint #8879500 about?
Complaint #8879500 was filed against Encore Capital Group INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2024-04-28T12:00:00-05:00.
How did Encore Capital Group INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Encore Capital Group INC.?
Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.