Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #8852849
Complaint Overview
Complaint ID: 8852849
Company: Discover Bank
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Money was taken from your account on the wrong day or for the wrong amount
State: Florida
ZIP Code: 33542
Date Received: 2024-04-24T12:00:00-05:00
Date Sent to Company: 2024-04-24T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I filled a dispute on XX/XX/XXXX because I returned some products to XXXX and havent received a refund in a month. Was told I would receive a provisional credit and now when I called on XX/XX/XXXX to check on this dispute I am being told that credit is not guaranteed. Even if it takes longer than XXXX days. The rep on your phone call even tried blaming me for this mixup and confusion.
Frequently Asked Questions
What is Complaint #8852849 about?
Complaint #8852849 was filed against Discover Bank regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2024-04-24T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.