Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #8845050
Complaint Overview
Complaint ID: 8845050
Company: Coinbase, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: California
ZIP Code: 94523
Date Received: 2024-04-23T12:00:00-05:00
Date Sent to Company: 2024-04-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
This letter is to inform Coinbase of a fraudulent activity committed through your company 's services. I was involved in fraud with Scammers from the company XXXX I would like to emphasize that during so-called cooperation with the firm mentioned above, its employees provided me with a lot of fake information and as a result, I accepted the investment of quite a reasonable sum of money for me, namely XXXX XXXX from this sum were transferred to the Coinbase wallet, associated with scammers. They made me believe I was purchasing and investing in XXXX, but in reality, my money was just stolen. I was led to believe that I was " trading '' with the funds that were transferred, while in reality, the fluctuation in numbers was all smoke and mirrors for the scammers to get away with stealing all of my funds. I have included all the necessary proof for the damages, both financial and mental, that have been done to me throughout my interaction with this fraud. The tactics used included : emotional manipulation, double binding, complicated market speech, harassment and blackmail. I understand that sketchy companies can be put under a lot of pressure from Coinbase 's side as they can lose their ability to process payments.
Frequently Asked Questions
What is Complaint #8845050 about?
Complaint #8845050 was filed against Coinbase, INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2024-04-23T12:00:00-05:00.
How did Coinbase, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Coinbase, INC.?
Yes, visit the Coinbase, INC. company profile at readthecomplaint.com/company/coinbase-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.