Debt collection -- Communication tactics -- Complaint #8843480

Complaint Overview

Complaint ID: 8843480

Company: Ccs Financial Services, INC.

Product: Debt collection

Sub-Product: I do not know

Issue: Communication tactics

Sub-Issue: You told them to stop contacting you, but they keep trying

State: Illinois

ZIP Code: 60605

Date Received: 2024-04-23T12:00:00-05:00

Date Sent to Company: 2024-04-23T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I reached filed a dispute with all credit bureaus on XX/XX/year>, XX/XX/year> and XX/XX/year> there was no proper investigation. The collection is not mine. I requested the following documents from the collection agency and they were not able to provide the following. XXXX. The amount of the debt ; XXXX. The name of the creditor to whom the debt is currently owed ; XXXX. Documentation that proves I owe the debt to the creditor ; XXXX. A copy of the original contract or other evidence that I agreed to this debt ; XXXX. A detailed explanation of how you calculated the amount you claim I owe ; XXXX. Copies of any papers that show I agreed to pay the amount you say I owe ; XXXX. Proof that the Statute of Limitations has not expired for this debt ; XXXX. Your license numbers and the name of the state that issued them. I requested the provide the above and correspond via mail.

Frequently Asked Questions

What is Complaint #8843480 about?

Complaint #8843480 was filed against Ccs Financial Services, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2024-04-23T12:00:00-05:00.

How did Ccs Financial Services, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Ccs Financial Services, INC.?

Yes, visit the Ccs Financial Services, INC. company profile at readthecomplaint.com/company/ccs-financial-services-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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