Credit card -- Problem with a company's investigation into an existing problem -- Complaint #8834141
Complaint Overview
Complaint ID: 8834141
Company: Equifax, INC.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Was not notified of investigation status or results
State: Pennsylvania
ZIP Code: 19026
Date Received: 2024-04-22T12:00:00-05:00
Date Sent to Company: 2024-04-22T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I've consistently maintained prompt payments on this account, preventing any occurrences of overdue payments. I'm uncertain about the cause of the late payment remarks appearing on my accounts. Referring to 15 USC 1666b - Billing Error, corrections should be made.
Frequently Asked Questions
What is Complaint #8834141 about?
Complaint #8834141 was filed against Equifax, INC. regarding Credit card specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-04-22T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.