Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #8824607
Complaint Overview
Complaint ID: 8824607
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Texas
ZIP Code: 77049
Date Received: 2024-04-21T12:00:00-05:00
Date Sent to Company: 2024-04-21T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Despite consistently timely payments being made, the balance is consistently being reported incorrectly, with a delay of over a month. As responsible and diligent customers, we pay credit card bills on time and never late with payments. However, the inaccurate reporting of the account balance has a negative impact on our XXXX XXXX and overall financial reputation in real time for more XXXX days. In that space of time, it makes the difference in the XXXX XXXX you have and as a result the interest rate youre paying. This discrepancy is causing me great concern and frustration, as it does not accurately and currently reflect my financial standing. However, when you do not pay the negative reporting appears on the XXXX day! I kindly request that both XXXX XXXX XXXX XXXX and Experian investigate this matter thoroughly and rectify the reporting error as soon as possible. It is crucial for the accurate reporting of my credit card balance to be reflected on my credit history, as it directly affects my ability to access loans and other financial opportunities. I understand that errors can occur, but the consistent reporting of my credit card balance as more than a month behind is highly concerning. I trust that both organizations value their customers and take their concerns seriously. Therefore, I kindly request your immediate attention to resolve this matter and ensure the accurate reporting of my credit card balance moving forward. Please provide me with a written confirmation once the issue has been resolved. Additionally, I would appreciate any information regarding steps taken to prevent such reporting errors from occurring in the future. Thank you for your immediate attention to this matter. I look forward to a swift resolution and maintaining a positive relationship with both XXXX XXXX XXXX XXXX and Experian.
Frequently Asked Questions
What is Complaint #8824607 about?
Complaint #8824607 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-04-21T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.