Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #8820334
Complaint Overview
Complaint ID: 8820334
Company: The Phoenix Recovery Group
Product: Credit reporting or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Texas
ZIP Code: 78840
Date Received: 2024-04-20T12:00:00-05:00
Date Sent to Company: 2024-04-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I spoke to the property manager and he agreed the statement was incorrect and acted like he had no knowledge of the bill but when confronted he said because he no longer works for the company there was nothing he can do. This account is fraudulent with errors on mail keys I turned in this information is inaccurate it is my right to have this account removed due to error FCRA law 15 USC 1681 this is not acceptable and needs to be removed immediately I can provide email to the property manager I have proof where I reached out.
Frequently Asked Questions
What is Complaint #8820334 about?
Complaint #8820334 was filed against The Phoenix Recovery Group regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-04-20T12:00:00-05:00.
How did The Phoenix Recovery Group respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against The Phoenix Recovery Group?
Yes, visit the The Phoenix Recovery Group company profile at readthecomplaint.com/company/the-phoenix-recovery-group to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.