Prepaid card -- Advertising -- Complaint #8820324
Complaint Overview
Complaint ID: 8820324
Company: Incomm Holdings INC.
Product: Prepaid card
Sub-Product: General-purpose prepaid card
Issue: Advertising
Sub-Issue: Confusing or misleading advertising about the card
State: California
ZIP Code: 90027
Date Received: 2024-04-20T12:00:00-05:00
Date Sent to Company: 2024-04-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hi, I opened a XXXX XXXX account that offered a {$50.00} statement credit after spending {$50.00} at XXXX. I opened the reloadable card around XX/XX/year>. I've met the spend requirements on XX/XX/year> ( attached a screenshot of transaction history and monthly statement ). However, I've not yet received the {$50.00} statement credit.
Frequently Asked Questions
What is Complaint #8820324 about?
Complaint #8820324 was filed against Incomm Holdings INC. regarding Prepaid card specifically about Advertising. It was received by the CFPB on 2024-04-20T12:00:00-05:00.
How did Incomm Holdings INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Incomm Holdings INC.?
Yes, visit the Incomm Holdings INC. company profile at readthecomplaint.com/company/incomm-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.