Money transfer, virtual currency, or money service -- Money was not available when promised -- Complaint #8815733

Complaint Overview

Complaint ID: 8815733

Company: Ria Envia, LLC

Product: Money transfer, virtual currency, or money service

Sub-Product: International money transfer

Issue: Money was not available when promised

State: New York

ZIP Code: 10027

Date Received: 2024-04-19T12:00:00-05:00

Date Sent to Company: 2024-04-21T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Phone

Frequently Asked Questions

What is Complaint #8815733 about?

Complaint #8815733 was filed against Ria Envia, LLC regarding Money transfer, virtual currency, or money service specifically about Money was not available when promised. It was received by the CFPB on 2024-04-19T12:00:00-05:00.

How did Ria Envia, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Ria Envia, LLC?

Yes, visit the Ria Envia, LLC company profile at readthecomplaint.com/company/ria-envia-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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