Prepaid card -- Problem with a purchase or transfer -- Complaint #8807506
Complaint Overview
Complaint ID: 8807506
Company: Fiserv Finxact Core
Product: Prepaid card
Sub-Product: Government benefit card
Issue: Problem with a purchase or transfer
Sub-Issue: Card company isn't resolving a dispute about a purchase or transfer
State: California
ZIP Code: 90703
Date Received: 2024-04-18T12:00:00-05:00
Date Sent to Company: 2024-04-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been the victim of identity theft. Several on my accounts were compromised including my Money Network debit card. {$1800.00} was applied to a vendor I have no knowledge of nor a relationship with past/present. I have opened a fraud claim weeks ago to recoup my funds with no resolve.
Frequently Asked Questions
What is Complaint #8807506 about?
Complaint #8807506 was filed against Fiserv Finxact Core regarding Prepaid card specifically about Problem with a purchase or transfer. It was received by the CFPB on 2024-04-18T12:00:00-05:00.
How did Fiserv Finxact Core respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Fiserv Finxact Core?
Yes, visit the Fiserv Finxact Core company profile at readthecomplaint.com/company/fiserv-finxact-core to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.