Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #8788297
Complaint Overview
Complaint ID: 8788297
Company: State Employees Credit Union
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: North Carolina
ZIP Code: 27560
Date Received: 2024-04-16T12:00:00-05:00
Date Sent to Company: 2024-04-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XXXX of XXXX, I filed a dispute with my bank State Employees Credit Union of NC. I booked a hotel stay at the XXXX XXXX XXXX ( phone number XXXX ) in XXXX. The hotel over charged me in the amount of XXXX on XX/XX/XXXX for a two night stay ( reference number for the folio : XXXX. I was charged XXXX on XX/XX/XXXX. I tried to dispute the charges with the bank and the hotel but the claim was denied. I sent records of the checking statements and the hotel folio.The total amount for the stay was XXXX. State Employees Credit union dispute number:XXXX Phone number : Email : XXXX I also filed a complaint with the XXXX XXXX XXXX XXXX . I was told the VP of State Employees Credit union doesn't think I have a claim. Case Number for the XXXX XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #8788297 about?
Complaint #8788297 was filed against State Employees Credit Union regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2024-04-16T12:00:00-05:00.
How did State Employees Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against State Employees Credit Union?
Yes, visit the State Employees Credit Union company profile at readthecomplaint.com/company/state-employees-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.