Credit card -- Advertising and marketing, including promotional offers -- Complaint #8778767

Complaint Overview

Complaint ID: 8778767

Company: Experian Information Solutions INC.

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Advertising and marketing, including promotional offers

Sub-Issue: Confusing or misleading advertising about the credit card

State: Texas

ZIP Code: 78132

Date Received: 2024-04-15T12:00:00-05:00

Date Sent to Company: 2024-04-15T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I affirm that the inclusion of incorrectly reported late payment remarks on my accounts is a breach of the 15 USC 1666. Every payment linked to these accounts has been promptly made, and any departure from this precise reporting is unjust and unlawful.

Frequently Asked Questions

What is Complaint #8778767 about?

Complaint #8778767 was filed against Experian Information Solutions INC. regarding Credit card specifically about Advertising and marketing, including promotional offers. It was received by the CFPB on 2024-04-15T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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